Think of this as a "mystery shop" for your sales team. This includes:
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Full Buyer Journey Review: I'll go through the entire process to determine what's working, and what's not.
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Competitive Review: I'll examine the competition to see what they're saying to your prospects.
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Team Member Review: I'll speak with each team member so we can identify any leaks or opportunities.
This comprehensive look of your full process includes detailed analysis of:
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Response Times
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Terminology and Methods Used
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Prospects' Feelings and Emotions